Why is the amount due mentioned at the centre of the invoice not the same as the balance (EUR) shown in the upper right corner?
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Payments & Returns
I have made a payment to my philatelic account and wonder why it is not reflected in my invoice?
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I’m not satisfied with the quality of the stamps/products I have recently received. Can I return them to you for exchange?
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For how long can I make a complaint about a shipment?
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I have just received a damaged shipment. What do I do now?
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My card was debited for a web shop order I placed more than one month ago. However, I have still not received my order from Åland Post. Have you received my order?
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I have placed an order in your web shop. Please charge the amount of the order to my credit card, the details of which you already have on file.
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Why have I received a reminder for an unpaid balance although I have paid all my invoices?
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Can I pay by cheque? Puis-je payer par chèque?
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Can I pay by PayPal?
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