For how long can I make a complaint about a shipment?

Svar: 

Our customers have the right to return and/or exchange products within 8 days upon receipt. Please state your reason for returning the shipment as well as your customer number. To receive a refund, the products must be undamaged and returned in the original packaging if any such exists. Get in touch with our customer service for additional information concerning the return of shipments. 

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