I have made a payment to my philatelic account and wonder why it is not reflected in my invoice?


We register payments as soon as we receive the account statements from our banks abroad. If you have made a payment after the invoice date, the payment does not show. If your payment is still not reflected on the following invoice, please get in touch with us. Remember to always state your customer account number or reference number when making a payment or transfer.

You can check your current account balance via Login on our home page.