Always remember to state your philatelic account number when contacting Åland Post Stamps or making payments to your account.
Methods of payment
Orders are delivered together with an invoice. Customers with a Finnish account can also pay by e-invoice or direct debit. You are welcome to keep a balance in your Åland Post account. You can receive ordered products, even if your account shows a debit balance. If your account balance does not cover payment for your order, you will receive an invoice for the outstanding amount. We reserve the right to demand prepayment. When making payments to your philatelic account, please use one of the bank accounts mentioned below.
- Finland IBAN: FI08 5578 0420 0572 27, BIC: OKOYFIHH
- Sweden IBAN: SE0780000890119832113089, BIC: SWEDSESS
- Denmark IBAN: DK095010001261761, BIC: JYBADKKK
- Norway IBAN: NO0416442087400, BIC: DNBANOKK
- Germany IBAN: DE89 2001 0020 0698 292207, BIC: PBNKDEFF
Our international bank account number (IBAN) FI08 5578 0420 0572 27 together with BIC/SWIFT-code OKOYFIHH may be used for direct payments from any country. Perform your payment as a SEPA transer from most European accounts. Ask your bank. The name and address of our bank is OP Corporte Bank PLC, P. O. Box 308, FI-00101 HELSINKI, FINLAND
Reminders are mailed regularly. A €5.00 delay charge is imposed on each reminder.
All prices listed are exklusive of VAT.
We accept VISA and MasterCard . Pay online or simply state the type, number, date of expiry and, not the least, the Card Verification Code of your credit card. The amount charged will be deposited in your philatelic account to which your orders are charged. Please note that your card details will not be filed by us.
Cheques and cash
We do not accept payments by cheques. Cash payments must be made in euros. Foreign currencies are not accepted.
Price list for deliveries and order fulfillment as of 2021
Single orders: € 3.00
(by web shop, letter, phone, e-mail or chat)
Your order may be subject to taxes.
Orders to Finland and Norway
Åland Post collect VAT on deliveries to Finland and Norway according to current VAT rules.
Orders to EU countries
Since 1 July 2021, shipments from Åland must be cleared by customs because Åland is not part of the EU taxation union.
Exchange and return
You have the right to exchange or return ordered products within eight days upon receipt. Please state your reason for returning the shipment and remember to also state your customer account number.
Change of name and address
Please let us know in writing or by telephone if you change your name or address. You can also send an e-mail to firstname.lastname@example.org. Please state your customer number when contacting us. This facilitates our customer service.
Processing of personal data
The personal data you provide when placing an order for products or services will be registered and saved electronically, and will be used to process your order. Data may also be used for follow-up and development of Åland Post services and for marketing purposes at Åland Post.
Åland Post Stamps reserves the right to change these terms.